About

FAQ

• Where is the store based?

  New York, NY

• Do you accept orders placed outside of the US?

  We sure do From UK email us for countries outside of the US AND UK.
  Yes!
  You can complete your transaction via the website. If you have any questions on the shipping cost because all locations have not yet been established, please email us at [email protected] for a shipping quote.

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

• How can I track my order?

  Once you have submitted your order, you will receive an order confirmation by email to confirm that your order has been received. This email will contain your order number and sales receipt information and
  with this information you may track your order.

• What payment methods do you accept?

  We accept the following payment methods: Visa, MasterCard, American Express, Discover, and PayPal. We do not accept only checks, cash, credit vouchers on online purchases.

• Is it safe to shop online at Gllitzglamorforgladys?

  Yes! gladysdiva.storenvy.com does not save customers personal or financial information submitted during order transactions. All information necessary for processing transactions will be submitted to PayPal, the leading online payment processing provider on the internet, to keep your financial information private and guarantees 100% protection against unauthorized payments sent from your account.

• When will I receive my order?

  After you have placed your order, your in-stock item(s) will be shipped within 1-2 business days via USPS.

  UPS and Fedex available per customer's request. Domestic delivery time is 2-3 days with USPS Priority Mail. International delivery time is 6-10 days with USPS Priority Mail.

  For your comfort and convenience, tracking options are available and included on all parcel delivery.

• Exchange

  EXCHANGE POLICY

  We want you to be satisfied with your purchase from GlitzglamorforGladys. If you are not satisfied with your order purchase, we will accept an exchange within 14 days of receiving product(s) if the following conditions are met: 


  - All items must be unworn
  - All items must be in their original packaging
  - You must include the original electronic or paper sales receipt
  - Applies to clothing . NO EXCHANGES ON ACCESSORIES!

  Exchanges only, NO REFUNDS. Customer is responsible for exchange request unless there was an error made by US. Shipping fees are non-refundable. Items returned damage will subject to a 30% restocking fee. All clearance sale are FINAL.

• Exchange

  EXCHANGE POLICY

  We want you to be satisfied with your purchase from GlitzglamorforGladys. If you are not satisfied with your order purchase, we will accept an exchange within 14 days of receiving product(s) if the following conditions are met: 


  - All items must be unworn
  - All items must be in their original packaging
  - You must include the original electronic or paper sales receipt
  - Applies to clothing . NO EXCHANGES ON ACCESSORIES!

  Exchanges only, NO REFUNDS. Customer is responsible for exchange request unless there was an error made by US. Shipping fees are non-refundable. Items returned damage will subject to a 30% restocking fee. All clearance sale are FINAL.

• Exchange

  EXCHANGE POLICY

  We want you to be satisfied with your purchase from GlitzglamorforGladys. If you are not satisfied with your order purchase, we will accept an exchange within 14 days of receiving product(s) if the following conditions are met: 


  - All items must be unworn
  - All items must be in their original packaging
  - You must include the original electronic or paper sales receipt
  - Applies to clothing . NO EXCHANGES ON ACCESSORIES!

  Exchanges only, NO REFUNDS. Customer is responsible for exchange request unless there was an error made by US. Shipping fees are non-refundable. Items returned damage will subject to a 30% restocking fee. All clearance sale are FINAL.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.